Use Cases

Enterprise AI Solutions

AI Fabrix enables secure, compliant AI solutions that run inside your Azure tenant and integrate with existing systems.

Knowledge Discovery & Enterprise Search Unified, permission-aware search across SharePoint, Teams, CRM/ERP, HR, Finance with metadata filters and auditability.
Expert Assistants & Case Workspaces Role-based assistants (IT, Finance, Sales, HR) embedded in OpenWebUI; case-builder views for cross-functional collaboration.
Decision Support & Reporting RAG-powered insights tied to KPIs and policies, with explainability, source traceability, and export to BI tools.
Operational Agents (Guardrailed) Flowise workflows that read/act in enterprise apps (ticket routing, quote generation, onboarding, vendor due diligence), governed by Miso.

Automate ingestion, classification, extraction, and compliance handling for unstructured content.

Ingestion & Normalisation Bulk ingest from SharePoint libraries and email drops; auto-enrichment with business metadata and lineage.
Classification & PII/PHI Redaction Policy-driven redaction and tagging; route sensitive items to controlled processing paths.
Extraction & Validation Structured data extraction (invoices, contracts, SOPs), schema validation, exception handling queues.
Retention & Audit Lifecycle policies, immutable logs, and evidence packs for audits.

Typical outcomes: 60–85% cycle-time reduction, 30–50% lower manual QA effort, faster audit readiness.

Bridge people, AI, and systems with resilient, auditable workflows.

Human-in/on-the-loop Approval steps, escalation paths, and rollback safeguards for sensitive actions.
Cross-App Orchestration Multi-system workflows (e.g., CRM ↔ ERP ↔ Finance) with idempotency, retries, and compensation logic.
Policy-Driven Automation Enforce data residency, least privilege, and change-control gates in the pipeline.
Observability & SLOs Metrics, traces, and alerts for throughput, error budgets, and business KPIs.

Pre-built patterns to de-risk integration and reduce hidden project costs.

SharePoint/Teams Knowledge Fabric Secure RAG over departmental sites with inherited folder metadata and permission-aware retrieval.
CRM/ERP Revenue Workflows Quote-to-Cash assistants: opportunity summarisation, CPQ support, order validation, and invoice reconciliation.
HR & IT Service Delivery Joiner-Mover-Leaver automations; policy-compliant access provisioning with approvals.
Finance & Procurement Vendor onboarding checks (KYC, sanctions), PO/Invoice matching, spend policy enforcement.

Healthcare & Life Sciences PHI-aware document pipelines (lab reports, consent forms); clinical SOP retrieval; regulated app Dev→Test→Prod under Miso governance.
Financial Services & Insurance KYC/AML documentation intake, claims triage, credit memo drafting with controlled data access and complete audit trails.
Manufacturing & Supply Chain Quality records processing, engineering change orders (ECO) routing, supplier scorecards with multi-plant rollouts.
Energy & Utilities Asset maintenance knowledge, work order consolidation, safety procedures with offline/edge-friendly caching.
Public Sector Case management, grants documentation processing, policy search with strict residency and access controls.

(Representative, anonymised examples)

Global Diagnostics Provider Consolidated SOP and lab documentation into a PHI-safe knowledge fabric. Impact: 70% reduction in search time, compliance evidence generation cut from weeks to days.
Industrial Manufacturer Automated ECO routing and supplier NCR processing via Flowise workflows. Impact: 45% faster cycle time, 35% fewer handoffs, improved auditability.
Mid-Market Insurer Claims intake triage with document classification and data extraction, human-in-the-loop for exceptions. Impact: 60% faster triage, 25% reduction in leakage from misrouted claims.

Faster Time-to-Value Production-ready baseline in weeks; reusable connectors and patterns minimise custom effort.
Compliance by Design ISO-27001 alignment, Entra ID SSO/RBAC, Key Vault, private networking, full audit trails.
Cost Predictability Subscription tiers with Azure infra billed directly; fewer hidden integration costs.
Risk Reduction No SaaS data exposure; controlled AI development (policy-governed coding, reviews, and promotion gates).
Operational Efficiency 30–70% cycle-time reductions across document-heavy and cross-app workflows; measurable SLA improvements.