Support Resources
Comprehensive support resources for AI Fabrix platform users and administrators.
Getting Help
Support Channels
- Documentation: Comprehensive documentation and guides
- Community Forum: Peer support and discussions
- Technical Support: Direct technical assistance
- Training Resources: Learning materials and courses
Support Tiers
- Community Support: Free support through community forums
- Standard Support: Business hours support for standard issues
- Premium Support: 24/7 support with guaranteed response times
- Enterprise Support: Dedicated support team for enterprise customers
Documentation Resources
User Guides
- Getting Started: Quick start guides and tutorials
- User Manuals: Detailed user guides for all features
- Best Practices: Proven practices for successful implementation
- Troubleshooting: Common issues and solutions
Technical Documentation
- API Reference: Complete API documentation
- Architecture Guides: Technical architecture documentation
- Security Guides: Security best practices and controls
- Integration Guides: Third-party integration documentation
Training and Learning
Online Training
- Video Tutorials: Step-by-step video guides
- Interactive Labs: Hands-on learning experiences
- Webinars: Live training sessions and Q&A
- Certification: Official certification programs
Learning Paths
- Beginner Path: Introduction to AI Fabrix concepts
- Administrator Path: Platform administration and management
- Developer Path: API development and integration
- Architect Path: Solution architecture and design
- Discussion Forums: Community discussions and Q&A
- Feature Requests: Submit and vote on feature requests
- Bug Reports: Report issues and track resolutions
- User Groups: Connect with other users and experts
Developer Resources
- Code Examples: Sample code and implementations
- SDK Documentation: Software development kit documentation
- Integration Examples: Real-world integration examples
- Open Source Projects: Community-contributed projects
- General Support: support@aifabrix.ai
- Technical Support: tech-support@aifabrix.ai
- Sales Inquiries: sales@aifabrix.ai
- Partnership: partners@aifabrix.ai
Response Times
- Community Support: 24-48 hours
- Standard Support: 4-8 hours during business hours
- Premium Support: 2-4 hours, 24/7
- Enterprise Support: 1-2 hours, 24/7
